General FAQs

Here’s a list of commonly asked questions and their answers. If you can’t find an answer to your question please feel free to contact us here.

1. What is Ceregenex DTC?

2. What is bHIP Global?

3. What is PremiumCellularHealth.com?

4. Do I have to be a product promoter (distributor) to purchase bHIP Global Products?

5. How can I become a bHIP Global Product Promoter?

6. As a bHIP Global Product Promoter, how and when am I paid?

7. How can I purchase bHIP Global (formerly Ceregenex) Products?

8. What forms of payment does bHIP Global accept?

9. How is bHIP Global listed on my credit card statement?

10. How do I access my bHIP Global account / back office?

11. How do I manage my Product Auto Ship settings?

12. Is there a money back guarantee on bHIP Global products?

13. What is bHIP Global’s return policy?

14. How do I return a bHIP Global retail product?

15. How do I contact bHIP Global’s customer service department?

16. Where are bHIP Global’s Corporate Offices located?

17. How do I check my order / auto ship status?

18. I’m a former Ceregenex customer, how do I access my account through bHIP Global?

19. Does PremiumCellularHealth.com actually process and ship my bHIP product orders?

20. Who should I contact for order assistance, back office support, commission inquiries, billing, and autoship management?

What is Ceregenex DTC?

Ceregenex DTC (Direct to Consumer) was recently acquired and currently operates as a subsidiary of bHIP Global. Ceregenex DTC, Inc. (formerly Ceres Living) was founded in 2004 in Chatsworth, California. Ceregenex develops nutritional products that promote health and wellness including a liquid nutritional supplement called AIO Premium Cellular Health and a skin care product called Activar Skin Renewal System.

All Ceregenex Products are now sold and distributed under the bHIP Global name by bHIP Global Authorized Product Promoters.